WARRANTY

Your watch is warranted by Theorema or Pionier for 2(two) years under the terms and conditions of this warranty. The warranty covers faulty workmanship under normal use for the lifetime of the warranty. In case of defects covered by the warranty, all components (excluding glass, strap, and buckle) will be repaired or the watch will be replaced free of charge. In the case of a replacement, Tufina cannot guarantee that you will receive the same watch model. If your model is not available a watch of equal value and similar style will be provided. A copy of the receipt and/or your original Warranty card is required as proof of purchase. There is no fee for the repair services. The fee is subject to change. You pay for shipment to Tufina.

Fill out and submit the repair/return form, print and put it inside your package. Carefully pack the package, for Tufina is not responsible of any damages. The customer is the responsible party for the shipment of the watch; therefore, make sure to save the receipt of your postal service, and best insure it. No repair/return without the form.

Enis Tufina
Raiffeisenallee 12 B
Oberhaching 82041
Germany

- Clean your watch with a soft cloth and water only. Do not submerge your watch under water.

- Do not rinse watch under tap water.

- Metal bracelets should be cleaned periodically. Clean with a soft brush dipped in mild soapy water and dry thoroughly with a soft cloth.

- We advise having your timepiece serviced every 24 months to ensure long use and trouble-free operation.

Your timepiece is a complex integration of parts and components brought together by skilled craftsmen. There are certain actions or environmental situations that may damage or impede your timepiece's ability to perform optimally.

It is important to avoid the following conditions: extreme heat or cold, as well as prolonged periods of exposure to direct sunlight, exposure to wet conditions that exceed your timepiece’s water rating. (See case-back and chart).

Your timepiece should not be affected by magnetic fields generated by household items such as televisions and stereos, but avoidance of other strong electric fields or static electricity, which may interrupt mechanism, is suggested. It is also important to avoid extreme shock or impact.

Your watch is equipped with a feature to indicate when the battery level is low. When the battery gets to that stage, the second hand will jump 4 steps at a time, every 4 seconds. This behavior lowers the power consumption while still displaying the time accurately and letting you know that it is time to change the battery.

RETURNS

Your watch is warranted by Theorema or Pionier for 2(two) years under the terms and conditions of this warranty. The warranty covers faulty workmanship under normal use for the lifetime of the warranty. In case of defects covered by the warranty, all components (excluding glass, strap, and buckle) will be repaired or the watch will be replaced free of charge. In the case of a replacement, Tufina cannot guarantee that you will receive the same watch model. If your model is not available a watch of equal value and similar style will be provided. A copy of the receipt and/or your original Warranty card is required as proof of purchase. There is no fee for the repair services. The fee is subject to change. You pay for shipment to Tufina.

Fill out and submit the repair/return form, print and put it inside your package. Carefully pack the package, for Tufina is not responsible of any damages. The customer is the responsible party for the shipment of the watch; therefore, make sure to save the receipt of your postal service, and best insure it.No repair/return without the form.

Enis Tufina
Raiffeisenallee 12 B
Oberhaching 82041
Germany

DELIVERY

Your watch is warranted by Theorema or Pionier for 2(two) years under the terms and conditions of this warranty. The warranty covers faulty workmanship under normal use for the lifetime of the warranty. In case of defects covered by the warranty, all components (excluding glass, strap, and buckle) will be repaired or the watch will be replaced free of charge. In the case of a replacement, Tufina cannot guarantee that you will receive the same watch model. If your model is not available a watch of equal value and similar style will be provided. A copy of the receipt and/or your original Warranty card is required as proof of purchase. There is no fee for the repair services. The fee is subject to change. You pay for shipment to Tufina.

Fill out and submit the repair/return form, print and put it inside your package. Carefully pack the package, for Tufina is not responsible of any damages. The customer is the responsible party for the shipment of the watch; therefore, make sure to save the receipt of your postal service, and best insure it.No repair/return without the form.

Enis Tufina
Raiffeisenallee 12 B
Oberhaching 82041
Germany

ORDERS

Your watch is warranted by Theorema or Pionier for 2(two) years under the terms and conditions of this warranty. The warranty covers faulty workmanship under normal use for the lifetime of the warranty. In case of defects covered by the warranty, all components (excluding glass, strap, and buckle) will be repaired or the watch will be replaced free of charge. In the case of a replacement, Tufina cannot guarantee that you will receive the same watch model. If your model is not available a watch of equal value and similar style will be provided. A copy of the receipt and/or your original Warranty card is required as proof of purchase. There is no fee for the repair services. The fee is subject to change. You pay for shipment to Tufina.

Fill out and submit the repair/return form, print and put it inside your package. Carefully pack the package, for Tufina is not responsible of any damages. The customer is the responsible party for the shipment of the watch; therefore, make sure to save the receipt of your postal service, and best insure it.No repair/return without the form.

Enis Tufina
Raiffeisenallee 12 B
Oberhaching 82041
Germany